We have some impressive employees in our ranks: from basketball players to marathon runners, from gamers to authors. The Employee Spotlight series aims to highlight the talented individuals who work here.
For this month’s Employee Spotlight, we’re featuring Dan Gray, 2nd Line Service Desk Engineer here at CYBRID.
What do you do at CYBRID?
What are your credentials/past experience, for working in your position?
I’ve been working in IT since early 2018. During my IT career, I’ve held multiple roles within the industry such as outsource engineer focusing on IT support whilst based within a customers site, Roaming engineer travelling around and reacting to the requirements of multiple customers and most recently service desk technician providing remote support to a range of customers and industries. All these have given me the ability to adapt quickly to any situation and react practically and rapidly.
What’s the best thing about your job?
No one day is the same as another. Technology is forever changing and adapting making every day a school day. It’s very satisfying thinking back on what I’ve dealt with during the day knowing that I’ve learnt something new that I can take into tomorrow.
What’s been your proudest moment at CYBRID?
I can’t pick one particular moment that stands out for me over the rest, but there have been countless times I’ve been proud of bringing ideas forward. Since working at CYBRID I’ve offered ideas and changes to our processes & procedures that I’ve seen implemented and expanded.
What’s it like working at CYBRID during the current pandemic? Has the way you work changed at all?
Fortunately, most of my day to day work can be done remotely and hasn’t been massively affected by COVID. However, it’s definitely a different atmosphere going from seeing people in person to primarily via video conferencing.
Before working at CYBRID, what was the most unusual or interesting job you’ve ever had?
The most interesting job I’ve worked in the past was at a PC convention in London working with a new VR Rumble floor. Helping people through a virtual maze whilst walking on a motion platform made for a very fun experience.
What’s something new you’ve learned in the past week?
The first recorded speeding offence was for 8 mph.
What are your top three books/podcasts?
My top 3 right now would be Mythos by Stephen Fry, Hitch-Hiker’s guide to the galaxy by Douglas Adams and The Hobbit by J R R Tolkien.
What do you enjoy doing when you are not working?
I’m quite easy when it comes to activities. I’m a gamer both PC and board/card games but I love being out in the good weather making use of whatever activities I can find. I’m looking forward to going kayaking again once the sun decides to stay out for a few hours.